Privacy Policy

Thank you for visiting X-lent Tea. This Privacy Policy describes how X-lent Tea collects, uses, and shares information when you visit or make a purchase from www.xellenttea.com 

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Site.

Information We Collect:

We collect information from you when you visit the Site, place an order, subscribe to our newsletter, respond to a survey or marketing communication, or otherwise interact with us. The types of information we collect include:

  • Personal Information: When you place an order or register on our Site, we may collect personal information such as your name, email address, shipping address, and payment information.
  • Usage Data: We may also collect information about how you access and use the Site, including your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Cookies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide and maintain the Site;
  • Process and fulfil orders, including sending you emails to confirm your order status and shipment;
  • Communicate with you, including responding to your inquiries, providing customer support, and sending you marketing and promotional communications;
  • Monitor and analyze trends, usage, and activities in connection with our Site;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities;
  • Personalize your experience and improve our Site and services;
  • Comply with legal obligations;
  • Any other purpose for which you provide consent.

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, data analysis, email delivery, and other services.
  • With affiliates: We may share your information with our affiliates for purposes consistent with this Privacy Policy.
  • With business partners: We may share your information with trusted business partners to offer you products, services, or promotions that may be of interest to you.
  • With legal authorities: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

We will retain your information only for as long as necessary for the purposes set out in this Privacy Policy, including fulfilling your orders, complying with legal obligations, resolving disputes, and enforcing agreements.

Security

We take reasonable precautions to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [info.htmindia@gmail.com] .

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.